Terms of ServicePrivacy Policy

Privacy Policy

Privacy Policy – Quivo

Updated on: July 29, 2025

Quivo values your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when using our marketing SaaS platform, accessible at https://site.quivo.app.br.

1. Information We Collect

1.1 Personal Data

When registering or using our services, we may collect the following personal data:

  • Name
  • Email
  • Phone

1.2 Company Data

  • Company Name
  • Public information available on the company's website, when provided by the user

2. Purposes of Data Processing

We use the collected data for the following purposes:

  • Create and manage your account on the platform
  • Issue bills and invoices (billing)
  • Provide customer service and support
  • Generate personalized marketing strategies
  • Create marketing content, including images, text, audio, and video

3. Data Sharing

Quivo does not share your data with third parties, except when strictly necessary for:

  • Compliance with legal obligations
  • Provision of contracted services (e.g., payment processing tools, infrastructure, and storage)

4. Data Retention and Deletion

We will keep your data:

  • While your account is active
  • Until you request definitive deletion of data

You can delete your account and associated data directly through the "Delete my account" option available on the platform.

5. Security Measures

We adopt the best security practices to protect your data:

  • Encryption during data traffic and storage
  • Access control to data using Row-Level Security (RLS) provided by Supabase

6. Your Rights as a Data Subject

Under the General Data Protection Law (Law No. 13.709/2018 - LGPD), you have the following rights:

  • Confirm the existence of processing
  • Access your data
  • Correct incomplete or outdated data
  • Request deletion of personal data
  • Revoke consent

7. Contact for Privacy Matters

If you have questions or requests related to your privacy, contact:

📧 privacidade@quivo.app.br

8. Jurisdiction and Venue

This Privacy Policy is governed by the laws of the Federative Republic of Brazil, with the court of the user's place of residence being competent to resolve any controversies arising from this policy.

9. Changes to this Policy

We may update this Privacy Policy periodically. We recommend that you review this page regularly to be aware of any modifications.

In case of additional questions, our team is available to clarify.